Communications platform Slack has filed a claim before the European Commission against its rival, Microsoft Teams. Slack argues that Teams’ parent company, Microsoft, is unfairly promoting Teams with the Microsoft Office 365 package.
According to Slack, Microsoft are abusing their competitive advantage by making it difficult for customers to switch from Teams once they use Office 365. In doing so, Microsoft could potentially be using its market power to eliminate rivals such as Slack. This would not be the first of such incidents. Microsoft had previously used similar illegal practices during the ‘browser wars’.
Slack is asking the Commission to ensure that customers have the freedom to choose the platform they wish to use. It also asks for a fair competition between the rivals, as both are struggling to take second place behind all-time leader Zoom.